Kompas Ethiopia Tour is the result of long year experience within the Travel Industry. It is a private local organization established by professional tour operator who has been working in the travel business for more than two decades. Kompas Ethiopia Tour is fully licensed by Government to engage in all these activities.
KET vision is to promote a unique authentic experience of our destinations in a sustainable way by respecting the local culture, preserve and make positive impact on the environment, human resource of the community at the same time keeping the resources for future generation.
Our mission statement also reflects the desire to provide a unique travel experience in a sustainable, honest and transparent way. We are actively working towards a sustainable development of tourism and looking after people, culture heritage and the environment.
We apply the concept of Responsible Tourism which requires tour companies, hoteliers, local community and tourist to take responsibility and take action to make tourism more sustainable.
Sustainability in tourism is an on-going process, requiring constant monitoring and adjustment of policies as the industry constantly grows and changes.
Kompas Ethiopia Tour will commit to practiced the following actions.
minimizes negative economic, environmental and social impacts;
generates greater economic benefits for local people and enhances the well-being of host communities, improves working conditions and access to the industry;
involves local people in decisions that affect their lives and life changes;
makes positive contributions to the conservation of natural and cultural heritage, to the maintenance of the world's diversity;
provides more enjoyable experiences for tourists through more meaningful connections with local people, and a greater understanding of local cultural, social and environmental issues;
provide access for people with disabilities and the disadvanta
To encourage meaningful contact between visitors and host communities such as offering homestay options instead of hotel accommodations.
To have a sustainability mission statement that is communicated to customers, partners and suppliers;
To have an accessible and written sustainability policy that aims for a reduction of the negative social, cultural, economic and environmental impacts of the company’s activities; and includes employee related health and safety aspects;
To collaborate and actively involved in external forums and working groups which are supportive to sustainability in tourism;
To have sustainability action plan with clear targets, actions, measures, responsibilities and time planning;
To ensure company’s transparency in sustainability by public reporting and communicating;
To ensure that all staff are fully aware of our Sustainability Policy and are committed to implementing and improving it.
To include labor conditions according to national labor law and a job description in the employment contract;
To determinate and compensate of overtime working hours based on agreement;
To have health and safety policy for employees which complies to national legal standards;
To have first aid sets and trained staff are available at all relevant locations;
To obey national concerning Minimum Age for Admission to Employment;
To have documented effective procedures in place for employees to voice out their complaints and expectations;
To have a measurement system for employee satisfaction on a regular basis;
To provide periodic guidance and training for employees on roles, rights and responsibilities regarding health and safety issues. This includes fire and relevant natural disasters;
To encourage employment opportunities for persons with special needs;
To declare not to hinder trade union membership, collective labor negotiations and representation of members by trade unions;
To participate and comply with a (sector wide) collective labor condition negotiation structure (if locally existing)
To prohibit discriminations, regard to recruitment, conditions of employment, access to training and senior positions, or promotion in terms of gender, race, age, disability, ethnicity, religion/beliefs or sexual orientation;
To ensure all employees have an equal chance and access to resources and opportunities for personal development through regular training, education; Actively reduce the use of disposable and consumer goods;
Purchase products in bulk, to reduce the amount of packaging materials
Comply with legally based spatial planning, protected areas and heritage regulations. Also with destination management strategies of local, regional and national authorities;
Support initiatives that improve the relationships between accommodations and local producers;
Influence and support local government (when possible, together with other travel companies and stakeholders) concerning sustainability, destination planning and management, use of natural resources and socio-cultural issues;
Support biodiversity conservation, including protected areas and areas of high biodiversity, through financial contribution, political support, and integration in product offers;
Customers welfare and information are very important to us. At Indochina Junk, we ensure clear and constant communication and high protection to our clients.
Make available a company guideline for client consultation, which is followed by client advisors;
Ensure that customer privacy is not compromised;
Comply with relevant standards and voluntary codes of conduct in marketing and advertising messages, and not promise more than is delivered;
Make product and price information clear, complete and accurate, with regard to the company and its products and services, including sustainability claims;
Provide destination information, including sustainability aspects, which is factually correct, balanced and complete;
Inform clients about the environmental impact of different transport options to reach the destination (in case these are not included in the package), and to offer sustainable alternatives, where available;
Promote (Certified) sustainable accommodations, excursions, packages and/or transport options, with logos or other messages; ensuring they are recognizable to consumer and presented as the “better” option;
Inform the customer about sustainable alternatives concerning accommodations, excursions, package holidays and transport options, if available;
Clearly inform (potential) direct customers, about sustainability commitments and actions;
Provide Information to consumers about the natural surroundings, local culture and cultural heritage in the holiday destination;
Inform consumers about key sustainability aspects and issues in the destination and receive recommendations on how to make a positive contribution;
Inform customers about risks and precautions related to health and safety matters in the destination;
Keep a contact person and a telephone number permanently available for emergency situations;
Train personnel and keep guidelines available, on how to deal with emergency situations;
Provide clients with documented guidelines and/or codes of conduct for sensitive excursions and activities, to minimize negative visitor impact and maximize enjoyment. When possible, guidelines are developed in collaboration with relevant NGO's and the affected community;
Provide customers with information about commercial, sexual or any other form of exploitation and harassment, particularly of children and adolescents;
Inform clients about applicable legislation concerning the purchasing, sales, import and export of historic or religious artefacts and articles containing materials of threatened flora and/or fauna in the destination;
Motivate clients to use local restaurants and shops (where appropriate);
Inform clients on sustainable transport options in destinations, when feasible;
Encourage clients to donate to local charity and sustainable initiatives;
Measure systematically client satisfaction and take into account the results, for service and product improvements;
